Information for Travelers
Contact Information
The main office for American Citizen Services is located at the U.S. Embassy in Kingston, Jamaica. There are consular agents stationed in Montego Bay and Grand Cayman, Cayman Islands that also can provide assistance to American citizens living near those locations. Contact information for all consular service agents is provided below.
Registration: American citizens living in or visiting Jamaica are encouraged to register with the Consular Section at the Embassy as soon as possible after arrival in Jamaica. You can register on-line by clicking on https://travelregistration.state.gov/ibrs/ to let us know you're here.
American Citizen Services Hours - Kingston
Window Services: Monday - Friday, 8:00 - 11:00 a.m.
Office Hours: Monday - Friday, 7:15 a.m. - 4:00 p.m.
Note: The American Embassy is closed on all Jamaica and U.S. holidays.
The Consular Section of the US Embassy will be closed to the public on April 30th for scheduled training. Beginning June 5, 2009, the Consular Section will be closed the first Friday of every other month for training. The training dates for 2009 are: June 5th, August 7th, October 2nd, and December 4th.
Note: All visitors to the Embassy are subject to a security check. The Embassy reserves the right to limit the entry of your possessions, including umbrellas, cell phones and other electronic items, and does not have the means to store these items for you. Thank you.
Contact Information - Kingston
Address: 142 Old Hope Road, Kingston 6, Jamaica
Telephone: (876) 702-6450; (876)702-6000 (after-hours emergency number)
Fax: (876) 702-6018
E-mail: kingstonacs@state.gov (NOTE: Visa questions should be mailed to consularkingst@state.gov. Any visa questions forwarded to the American Citizens Services e-mail address will not be acknowledged or forwarded. This e-mail address is to be used for non-emergency issues and case-specific inquires involving American citizens only.)
Consular Officers (as of July 1, 2008)
Consul General - vacant until September 2009
American Citizen Services Chief - Steve Brault
Consular Agent, Montego Bay - Lisa Gallimore-Hyde
Consular Agent, Grand Cayman - Dorothy Duggan
Consular Offices
Montego Bay
Lisa Gallimore-Hyde is the consular agent in Montego Bay and is available to assist American citizens residing in Hanover, Westmoreland, St. James and Trelawny.
Address: St. James Place, 2nd Floor, Gloucester Avenue
Montego Bay, St. James, Jamaica
Tel: (876) 952-0160; Fax: (876) 952-5050
E-mail: usconsagency.mobay@cwjamaica.com
Office Hours: Monday-Friday, 9:00 a.m. - 12:30 p.m.
Cayman Islands
Dorothy Duggan is the consular agent in the Cayman Islands, and she is available to assist American citizens in the Cayman Islands.
Address: Cayman Centre, Unit B-1
118 Dorcy Drive
George Town, Grand Cayman
Tel: (345)945-8173; (876)702-6000 for after-hours emergency
Fax: (345)945-8192
E-mail: consagency@candw.ky
Office Hours: Monday, Wednesday, Friday 8:00 a.m. - 2:00 p.m.
Travel Advisories: If you are planning to take a trip overseas, go to http://www.state.gov/ and click on "Travel Warnings and Assistance," or call the State Department's toll-free number, (1-888) 407-4747 between 7 a.m. and 7 p.m. CST, Mondays through Fridays, except for U.S. holidays, for the latest travel advisories. The advisories are designed to provide insight into the relative safety of countries around the world.
NOTE: When calling Jamaica and the Cayman Islands from the United States no international code is required, just dial 1-the area code-and then the number.
Information for Travelers
Help in an Emergency
Help If You Are Arrested
Contact Information
Jamaica Info
Warden Information
