Federal Benefits

Assistance with social security, veterans' benefits and other federal benefit programs is available from the Federal Benefits Unit of the ACS section.  Services include acceptance of first-time application for retirement and disability benefits, changes of addresses, social security number applications, assistance with non-receipt of checks and related problem solving. 

Contact Information

American Citizen Services - Federal Benefits Unit

142 Old Hope Road, Kingston 6, Jamaica

Phone: (876) 702-6000; Fax: (876) 702-6018

Window Services: Monday - Friday, 8:00 a.m. - 11:00 a.m.

Please be prepared with your I.D. and Social Security number.

Inquires by telephone: Monday - Friday, 2:00 p.m. - 3:00 p.m.,

(876) 702- 6006

Office Hours: Monday - Friday, 7:15 a.m. - 4:00 p.m.

Note: The American Embassy is closed on all Jamaica and U.S. holidays.

Note: All visitors to the Embassy are subject to a security check.  The Embassy reserves the right to limit the entry of your possessions, including cell phones and other electronic items, and does not have the means to store these items for you. Thank you.